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Terms and Conditions

This Agreement ("Agreement") is a binding legal contract between Vehaul INC and you, your company, and your representatives ("you" or "Transporter"). It establishes the terms and conditions under which you provide transportation services ("Services") on behalf of Vehaul.

1. Registration and Compliance

  • Transporter must register through Vehaul's online platform and provide all required documentation, including valid DOT/FMCSA authority, W-9, and insurance certificates.
  • All information provided must be accurate and kept up to date.
  • Vehaul may suspend or terminate your account if any required information is false, outdated, or incomplete.

2. Service Requests and Rates

  • Transportation requests ("Service Jobs") will be posted on Vehaul's Load Board or communicated directly.
  • Each job will include details such as the vehicle(s), pickup and delivery addresses, contact persons, delivery windows, and the rate.
  • Once accepted, Vehaul will issue a Dispatch Order confirming the job details and final rate ("Service Fee").
  • Only the terms contained in the Dispatch Order will govern payment for the Services.
  • Acceptance of a Service Job obligates you to personally complete the transport with your own equipment and drivers.

3. No Brokering or Subcontracting

You may not broker, co-broker, delegate, or subcontract any Service to another carrier or third party.

4. Customer Contact Restrictions

  • Direct communication with Vehaul's customers is permitted only for the limited purpose of coordinating pickup or delivery under an assigned Dispatch Order.
  • You are strictly prohibited from soliciting, negotiating, or conducting business with Vehaul's customers outside the scope of this Agreement.
  • Any violation of this section will result in immediate termination of your relationship with Vehaul.

5. Documentation Requirements

  • The Bill of Lading and supporting photos must be uploaded through Vehaul's platform or submitted to Vehaul as directed.
  • Any damages not recorded at pickup but noted at delivery will be deemed your responsibility.
  • A Bill of Lading must be completed for each shipment, listing consignor/consignee, pickup and delivery points, mileage/odometer reading, and vehicle condition (with damages noted).

6. Payment

  • Vehaul will pay the agreed Service Fee via electronic transfer once:
    • (1) The delivery is complete,
    • (2) Required Bills of Lading and documents are submitted, and
    • (3) No damages or discrepancies remain unresolved.
  • Payment timelines:
    • (i) Within 7–15 business days if all documents are uploaded through the platform
  • Transporter is responsible for all operating costs (fuel, tolls, permits, etc.).
  • Factoring of receivables is not permitted. Vehaul pays only the Transporter on file.

7. Transporter Responsibilities

  • Transporter has full care, custody, and control of vehicles from pickup to delivery.
  • You are solely responsible for proper loading, securing, transport, and unloading.
  • You must comply with all applicable federal, state, and local laws, including safety and environmental regulations.
  • Vehicles, drivers, and equipment used must meet all legal and safety standards.
  • You remain liable for any delays, loss, or damage while the vehicle is in your possession.

8. Insurance Requirements

  • Auto Liability Insurance – at least $1,000,000 per occurrence
  • Cargo Insurance – at least $100,000 per occurrence (covering theft and autos in transit without exclusions)
  • General Liability Insurance – at least $1,000,000 per occurrence
  • Workers' Compensation Insurance – as required by law
  • All policies must name Vehaul Inc. as additional insured and require 30 days' notice of cancellation.

9. Liability and Claims

  • You are liable for any loss, damage, or delay of vehicles under your control.
  • Claims must be reimbursed to Vehaul within 30 days of notice, or Vehaul may deduct the claim amount from amounts owed.
  • Exclusions in your insurance policy do not reduce your liability to Vehaul.

10. Indemnification

You agree to defend, indemnify, and hold harmless Vehaul, its affiliates, customers, and employees from any claims, damages, costs, or liabilities (including attorney's fees) arising from your performance or breach of this Agreement.

11. Independent Contractor Status

Transporter is an independent contractor, not an employee or agent of Vehaul. You are solely responsible for your employees, contractors, and operations.

12. Confidentiality and Non-Solicitation

  • Transporter shall not disclose the terms of this Agreement or Vehaul's business information without written consent.
  • You may not directly or indirectly transport for any Vehaul customer outside of this Agreement.
  • If violated, you agree to pay Vehaul 35% of transportation revenue earned from such customers for a period of 15 months following the breach.

13. Termination

  • Transporter may stop working with Vehaul at any time after completing accepted jobs.
  • Vehaul reserves the right to suspend or terminate your access immediately at its discretion.

14. Miscellaneous

  • Force Majeure – Vehaul is not liable for failures caused by events beyond its control.
  • Entire Agreement – This Agreement is the full and final agreement between the parties.
  • Amendments – Vehaul may revise these terms by posting updated terms on its platform.
  • Severability – If any provision is unenforceable, the remainder shall remain in effect.